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This document (together with any documents referred to in it) tells you the terms and conditions (the 'conditions') upon which we will sell the goods listed on this website (the 'website') to you.
Before confirming your order please:
By ordering any of the goods listed on this website, you agree to be legally bound by these conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions as may be modified or amended and posted on this website from time to time.
We reserve the right to revise and amend the website, our disclaimers and the conditions at any time without notice to you. Your continued use of the website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these conditions.
This website is owned and operated by Love My Fashions Ltd T/A Europa Fashions’ ('we'/'us'/'our'), a limited company registered in England and Wales under company number: 08395791 having our registered office at 93 Buckingham Street, Hockley, Birmingham, B19 3JB. Our VAT Number is: GB188546653.
Our telephone number is +44 (0) 749 054 2341.
You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with legal requirements.
We will contact you by email or provide you with information by posting notices on our website.
Our website is intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).
We do, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order in case these costs are not acceptable.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
If we agree to supply any goods ordered from the website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable for any breach by you of any such laws.
When registering on the website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
By registering on the website you undertake:
To be eligible to purchase the goods on this website and lawfully enter into and form contracts with us, you must:
If you are under 18, you may only use the website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our website.
The prices of the goods are quoted on the website.
Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified.
Unless otherwise stated, the prices quoted exclude VAT and delivery costs (in the case of goods) which will be added to the total amount due from you. Details of our delivery charges can be located on our website.
We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture).
Payment can be made by any major credit, debit card or through an electronic payment account as explained on the order form. We also offer payment via bank transfer and Paypal.
By placing an order, you consent to payment being charged to your debit or credit card account or electronic payment account as provided on the order form.
Payment will be debited and cleared from your account before the dispatch of the goods to you.
When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.
By accepting these conditions you:
“In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”
All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.
Any order placed by you constitutes an offer to purchase the goods from us.
All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.
You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.
You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the goods ordered by you from the website.
A contract between you and us (the 'Contract') incorporating these conditions will only subsist after we have debited your payment card and have confirmed that we have dispatched the goods We will send you an email to confirm this (a 'Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to purchase from us. The Contract will be formed when we send you the Confirmation Notice (whether or not you receive it).
The Contract will relate only to the goods stated in the Confirmation Notice. We will not be obliged to supply any other goods which may have been part of your order until we have sent you a separate Confirmation Notice relating to it.
You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.
You will be subject to the version of our policies and conditions in force at the time that you order the goods from us, unless:
Any change to those policies or these conditions is required to be made by law or governmental authority
We notify you of any change to our policies or these conditions before we send you the Confirmation Notice, in which case, we are entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven calendar days of receipt of the Confirmation Notice
The goods will be delivered to you at the address you provided during the order process.
We employ professional carriers. Nevertheless, you must examine the goods on arrival. If you are asked for your signature on delivery, you must examine the goods before signing for them.
All goods must be signed for by an adult aged 18 years or over on delivery.
Any dates quoted for delivery of the goods are approximate only. If no date is specified then it will take place within 30 days of the date of the Confirmation Notice, unless there are exceptional circumstances.
We will not be liable for any delay in delivering the goods, however caused.
The goods may be provided in instalments.
For Christmas deliveries, we recommend that you check our website for the last date of delivery. We will endeavour to dispatch all goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.
The goods will be at your risk from the time of delivery.
Ownership of the goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.
Upon receiving notice, we will contact you and provide details of where you must return the goods and other relevant instructions. You must then return the goods to us without delay and at the latest within 5 calendar days for UK orders and 7 days for International orders of notifying us of your cancellation or our customer support team will straightforwardly refund your full amount according to our policy within 14 Days.
You must return the goods at your own risk and at your own cost unless we offer to pay the cost of return. We reserve the right, at our option, to collect the goods from you. If we wish to collect the goods we will notify you of when we will collect them. We may charge you for the cost of collecting the goods and may deduct this from any sum owed by us to you.
You must return the goods to us in the same condition in which you received them with the original packaging and the original invoice.
If the value of the goods is reduced as a result of your handling of them beyond what is necessary to determine the nature, characteristics or functioning of the goods, we will be entitled to claim this reduction in value from you and to deduct it from any money which you have paid us.
WE DO NOT ACCEPT RETURNS ON SALE goods UNLESS FAULTY. If faulty, please refer to our standard return policy as stated above.
The goods may be sent to you in instalments. You may cancel the outstanding part of your order and receive a refund of the balance of the price and any standard delivery costs you paid to us in respect of the outstanding part of your order.
If you have a comment, concern or complaint about any goods you have purchased from us, please contact us via email at sales@europafashions.co.uk or by post at 93 Buckingham Street, Hockley Birmingham, B19 3JB.
goods sold or licensed by us and website content is subject to copyright, trademark or other intellectual property rights in favour of third parties. We acknowledge those rights.
The content of the website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rights which include (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks, utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Love My Fashions Ltd T/A Europa Fashions moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the website shall remain with us or our licensors.
You acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
No licence is granted to you in these conditions to use any of our trademarks or those of our affiliated companies.
You are permitted to use the website and the material contained in it only as expressly authorised by us under our terms of use.
Notwithstanding any other provision in the conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:
The website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these conditions or required by law) in relation to the information, materials, content or services found or offered on the website for any particular purpose or any transaction that may be conducted on or through the website including but not limited to implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.
We will not be liable if the website is unavailable at any time.
We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the website or that it will be timely or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the website.
We cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the website or as a result of your downloading, streaming or otherwise accessing any Digital Content supplied on the website or from any website linked to it.
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so.
We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these conditions by you, or any other liabilities arising out of your use of this website or any other person accessing the website using your personal information with your authority.
This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.
GDPR Compliance
The new General Data Protection Regulation will be applicable starting on May 25, 2018. The changes will have an impact on our automatic review collection feature.
This means that the Trustbadge integrated into our online shop automatically collects the e-mail addresses of all your customers and sends them a review reminder. To do so, you are obliged to obtain your customers’ consent.
As of May 25, 2018, data protection must be guaranteed also by default, which means that the automatic activation of this feature doesn’t meet the requirements of the new General Data Protection Regulation. Products must be designed in such a way that, by default, they collect as little personal data as possible and guarantee data protection by default.
You acknowledge that any review, feedback or rating which you leave may be published by us on the website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
You undertake that any review, feedback or rating that you write shall:
You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.
We reserve the right to publish, edit or remove any reviews without notifying you.
We reserve the right to terminate an agreement formed with you and to suspend or terminate your access to the website immediately and without notice to you if:
Except for our obligations, we shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, event, omission, failure or accident outside of our control ('Event Outside Our Control'), which, without limitation, includes:
Our performance will be deemed to be suspended for the period that the Event Outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use reasonable endeavours to minimise any delay caused by the Event Outside Our Control or to find a solution by which our obligations may be performed despite this event. We shall promptly notify you of any Event Outside Our Control giving details of it and (where possible) the extent and likely duration of any delay.
Where an Event Outside Our Control prevents us from performing our obligations to you within 25 days from the date we sent you the Confirmation Notice, either you or we may terminate the Contract by giving 5 days written notice to the other.
The Contract will terminate 5 days after service of this written notice of termination unless you notify us in writing before the expiry of those 5 days that you will extend the time for performance of this Contract to a specified date.
If the Event Outside Our Control prevents us from performing our obligations to you by the date to which you specified, the contract will terminate on the date you specified.
If the Contract is terminated due to an Event Outside Our Control, we will refund you any money you have paid to us under the Contract.
In order to monitor and improve customer service, we sometimes record telephone calls.
We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).
You can find full details of our Privacy Policy on the website.
Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
The privacy practices of such websites
The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources
The use which others make of these websites; or
Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources
You must not create a link to the website from another website, document or any other source without first obtaining our prior written consent.
Any agreed link must be:
All notices given by you to us must be given to us at sales@europafashions.co.uk or a letter to 93 Buckingham Street, Hockley, Birmingham, B19 3JB. We may give notice as described in clause 3.
Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
The Contract represents the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any express or implied representation, undertaking or promise given by the other from anything said or written in any negotiations between us prior to such Contract except as has been expressly incorporated in such Contract.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these conditions.
We reserve the right to change the domain address of this website and any services, products, product prices, product specifications and availability at any time.
All prices and descriptions supersede all previous publications. All product descriptions are approximate.
Every effort is made to keep information regarding stock availability on the website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question will not be affected.
All Contracts are concluded and available in English only.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these conditions or of any other term of a Contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 3
Any Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
The website is controlled and operated in the United Kingdom.
Every purchase you make shall be deemed performed in England and Wales.
The conditions and any Contract brought into being as a result of usage of this website will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
This privacy policy sets out how europafashions.co.uk uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The table below lists the cookies we collect and what information they store.
|
COOKIE NAME |
COOKIE DESCRIPTION |
|
CART |
The association with your shopping cart. |
|
CATEGORY_INFO |
Stores the category info on the page, that allows to display pages more quickly. |
|
COMPARE |
The items that you have in the Compare Products list. |
|
CURRENCY |
Your preferred currency. |
If you've forgotten your password, just enter your email address on the forgotten your password page. You will then receive an email containing a link to reset your password.
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. wholesaleshopping.co.uk complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
In order to serve you best we use BarclayCard and Paypal to process credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
Security and privacy of personal details is taken very seriously at europafashions.co.uk. We maintain the highest level of security and our site uses SSL encryption technology. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.europafashions.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
In order to serve you best we use BarclayCard and Paypal to process credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private. In addition, we use 3D Secure services, Verified by Visa and Mastercard SecureCode. To use this service, you must first register with the bank or other organisation that issued your card.
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud. We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from wholesaleshopping.co.uk requesting this kind of information, please do not respond but let us know.
Cookies are tiny text files stored on your computer when you visit certain web pages. europafashions.co.uk uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at wholesaleshopping.co.uk you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.
Our images are protected by Copyright law to Europa Fashions Ltd. We do not authorise permission to use our trademark which is an offence against section 92 of the Trademarks Acts 1994. Images are not available for purchase with or of any of our products and we will proceed with legal action if we have any reason to believe our copyright is in breach.
Damages, discrepancies & returns must be notified to us within 2 days of receiving goods by e-mail to sales@europafashions.co.uk, quoting your order number, name, address, description of the product and reason for sending back. In the case of damages, a photo of the fault should also be provided. Should you wish to return faulty item/s, please ensure you return it in its original condition, within 14 days of receiving it. Once we have received your returned item/s, it will be refunded, exchanged or credited towards your next order. We will not be able to accept any items which might have been damaged by mishandling, during customisation or alteration.
Please note that colours may sometimes vary due to the effects of the photographic studio or monitor calibration. Garments are measured on a flat surface and all measurements are approximate.
Please note that sale prices are exclusive to online purchases only and our offers will not be available at our warehouse. These promotions change frequently and may not be available at this price once the offer has expired. Offers are subject to stock availability.
